Privacy Policy
This website is operated by Samia Systems Limited, located at Darby, Nottingham, England, United Kingdom (referred to as 'we,' 'our,' or 'us'). We are dedicated to safeguarding and respecting your privacy. As the data controller, we are responsible for managing and overseeing the use of your personal data.
This policy outlines how we collect, use, and process any personal information you provide to us or that we gather from you. Please review it carefully to understand our practices and how we handle your personal data.
This privacy policy applies to both visitors of our website and our clients.
1. Changes to our privacy policy
Any updates or changes to our privacy policy will be posted on this page. When applicable, we will also inform you via email. Please revisit this page regularly to stay informed about any modifications to our privacy policy.
1. Changes to our privacy policy
Personal data, or personal information, refers to any information that identifies an individual. It does not include data that has been anonymized.
We may collect, use, store, and transfer various types of personal data about you, categorized as follows:
Identity Data: Includes your first name and last name.
Contact Data: Includes your home address, email address, and phone numbers.
Technical Data: Includes details such as your IP address, login data, browser type and version, time zone settings, location, browser plug-in types and versions, operating system and platform, and other technology used to access our website.
Usage Data: Includes information on how you use our website.
Although Aggregated Data may be derived from personal data, it does not identify individuals and is not considered personal data by law. For instance, we might use Aggregated Data to measure the percentage of users engaging with a specific feature on our website. However, if Aggregated Data is combined with personal data in a way that identifies you, we will treat the combined data as personal data in line with this privacy notice.
We do not collect Special Categories of Personal Data, which include details about race, ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, or genetic and biometric data. We also do not collect information about criminal convictions and offenses.
If you do not provide required personal data, particularly when mandated by law or necessary for a contract, we may be unable to fulfill our obligations under that contract (such as delivering goods or services). In such cases, we may need to cancel the service, and we will notify you if this happens.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactionsYou may give us your Identity, Contact and Financial Data by filling in forms, for example our business sign-up form, or by corresponding with us by post, phone, email or otherwise.
This includes personal data you provide when you:
become a client
subscribe to our service or publications
request marketing to be sent to you
give us some feedback
Automated technologies or interactions
1. Changes to our privacy policy
We use different methods to collect data from and about you including through:
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please
contact us
if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
We use different methods to collect data from and about you including through:
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please
contact us
if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
4. Sharing Your Personal Information
We may share your personal information with any entity within our corporate group, which includes our subsidiaries, our parent company, and its subsidiaries as outlined in section 1159 of the Companies Act 2006.
We might also share your information with certain third parties, such as:
Suppliers and subcontractors to fulfill any contracts we have with them or you.
Analytics and search engine providers who help us improve and optimize our website.
Additionally, we may disclose your personal data to third parties in the following situations:
When we are involved in selling or buying any business or assets, where your data may be shared with the potential buyer or seller.If a third party acquires all or most of our assets, your personal data will be included in the transferred assets. If we are legally required to share your data to comply with legal obligations or to safeguard the rights, property, or safety of our customers or others. This includes sharing information for fraud protection and credit risk reduction.
We ensure that all third parties handling your data respect its security and comply with the law. We only allow them to use your personal information for specific purposes and according to our instructions.
5. Data Retention
Legally, we are required to retain basic information about our customers (including contact and identity details) for six years after they stop being customers, for tax purposes.
In certain cases, you have the right to request the deletion of your data—please refer to the section on Requesting Erasure for more details.
Additionally, in some situations, we may anonymize your personal data so that it cannot be linked to you. This anonymized data may be used indefinitely for research or statistical purposes, without further notification to you.
6. Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. However, the transmission of information via the internet is not completely secure. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
7. Third Party Links
Occasionally, our website may include links to the websites of our partner networks, advertisers, and affiliates. If you click on any of these links, be aware that those sites have their own privacy policies, and we are not responsible for them. Please review these policies before providing any personal information on those sites.
8. Your Rights
You have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you to verify that we are processing it lawfully.Correction: You can ask us to correct any incomplete or inaccurate data we have about you. We may need to verify the accuracy of the new data you provide.
Erasure: You can request the deletion or removal of your personal data if there’s no valid reason for us to continue processing it. You also have the right to request erasure if you have successfully objected to the processing, if the data has been processed unlawfully, or if we need to comply with local laws. However, there may be specific legal reasons we cannot fulfill your request, which we will explain to you if applicable.
Objection: You can object to the processing of your personal data if we are relying on legitimate interests (or those of a third party) and you believe it impacts your fundamental rights and freedoms. You can also object to processing for direct marketing purposes. In some cases, we may show that we have compelling legitimate grounds to continue processing your data despite your objection.
Restriction: You can request that we limit the processing of your personal data in these situations:
(a) if you want us to verify the data’s accuracy
(b) if the processing is unlawful but you prefer we do not delete the data
(c) if you need us to retain the data for legal claims
(d) if you have objected to the processing and we need to determine whether we have overriding legitimate grounds to continue.
Transfer: You can request that we transfer your personal data to you or to a third party in a structured, commonly used, and machine-readable format. This right applies only to data that we process automatically based on your consent or a contract with you.
Withdraw Consent: You can withdraw your consent to process your personal data at any time if we are relying on consent. This will not affect the legality of processing carried out before you withdrew your consent. If withdrawing consent affects our ability to provide certain services, we will inform you at the time of withdrawal.
9. Contact
Questions, comments and requests regarding this privacy policy are welcomed, please contact us by email.
10. Billing Information
Samia Systems does not store any billing information on it’s servers. Instead, we use a payment provider, Stripe (www.stripe.com), to store and process all payment related transactions. Find information regarding Stripe’s privacy policy here.
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